Shipping Policy

Shipping Policy

 

  Any order above the $80  automatically qualifies for free shipping. 

  Most of our goods are made to order which is a much more sustainable production process & allows us to use minimal waste. Due to this our fulfillment times are a little longer. made to order goods can take up to 2-3 weeks to ship but often will arrive sooner than that window.

  We have several production partners so you may receive more than one package from the same order.  If your total order hasn't arrived by day 20, please check the tracking number provided to you in the shipping confirmation email and you can always contact us at longdogboutique@gmail.com for any concerns.

   At this moment we are unable to ship internationally. 

Return Shipping

   You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund credit, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

   If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


   Contact us at longdogboutique@gmail.com for questions regarding returned items or eligibility.